Privacy Policy
Last Updated: June 2026
At TakeBack Cleaning LLC, we respect your privacy and are committed to protecting the personal information you provide to us. This page explains what information we collect, how we use it, how we protect it, and your rights regarding your information.
Information We Collect
When you contact TakeBack Cleaning LLC, request an estimate, schedule a service, or otherwise interact with our website, we may collect information such as:
Name
Phone number
Email address
Service address
Billing information
Information provided through contact or service request forms
Other information necessary to provide the requested services
We only collect information that is reasonably necessary to respond to inquiries, provide services, communicate with customers, process payments, and operate our business.
How We Use Your Information
TakeBack Cleaning LLC may use the information we collect to:
Provide and manage cleaning services
Respond to inquiries and service requests
Schedule and confirm appointments
Provide estimates and quotes
Communicate regarding requested services
Send invoices, receipts, and account-related information
Improve our services and customer experience
Maintain business and service records
Protect the security and integrity of our website and services
SMS and Mobile Information
If you voluntarily provide your mobile phone number and separately opt in to receive SMS/text messages from TakeBack Cleaning LLC, we may use your mobile number to send messages related to your inquiries, appointments, estimates, services, invoices, or other service-related communications for which you have provided consent.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Your mobile information may only be disclosed to service providers when reasonably necessary to provide the services you have requested, operate our communication systems, process transactions, or otherwise support our business operations.
We do not sell, rent, or trade mobile phone numbers or SMS opt-in information for marketing or promotional purposes.
SMS message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.
SMS consent is not a condition of purchasing any goods or services.
Information Security
TakeBack Cleaning LLC takes reasonable measures to protect the personal information we collect and maintain.
We use appropriate administrative, technical, and organizational safeguards designed to protect customer information from unauthorized access, disclosure, alteration, or misuse.
Customer information is stored securely.
Access to customer information is limited to authorized personnel and service providers who need the information to perform their responsibilities.
TakeBack Cleaning LLC does not sell customer information.
No method of electronic transmission or storage can be guaranteed to be completely secure; however, we take reasonable steps to protect the information entrusted to us.
Third-Party Service Providers
TakeBack Cleaning LLC may use trusted third-party service providers to support our business operations and provide requested services.
These providers may include:
Payment processors
Accounting and invoicing services
Email service providers
SMS/communications providers
Customer relationship management (CRM) providers
Website hosting providers
Other technology or business service providers
These providers may process information only as reasonably necessary to perform the services they provide to TakeBack Cleaning LLC.
Mobile information and SMS opt-in information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Customer Rights
Depending on applicable law, customers may request:
Access to their personal information
Correction of inaccurate or incomplete information
Deletion of personal information where legally permitted
Information about how their information is used
Customers may contact us using the information provided below to submit a privacy-related request.
Cookies and Website Technologies
Our website and third-party service providers may use cookies or similar technologies to operate the website, improve functionality, understand website usage, and provide a better customer experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some areas of the website.
Communications and Consent
By submitting a service request or contacting TakeBack Cleaning LLC, you may be contacted by phone, email, or text message regarding your inquiry or requested services.
Where SMS/text message consent is required, customers will be provided with a separate, unchecked SMS opt-in checkbox and must affirmatively provide consent before receiving promotional or service-related SMS communications that require such consent.
Providing consent to receive SMS messages is not required as a condition of purchasing services.
You may withdraw SMS consent at any time by replying STOP to a message. You may request assistance by replying HELP.
Data Retention
TakeBack Cleaning LLC may retain customer information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal obligations, enforce agreements, and protect our legitimate business interests.
When information is no longer reasonably necessary, it may be securely deleted or otherwise disposed of in accordance with applicable requirements.
Privacy Policy Updates
TakeBack Cleaning LLC may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable requirements.
When updates are made, the revised policy will be made available on this website. The Last Updated date at the beginning of this policy indicates when the policy was most recently revised.
Contact Information
If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy-related request, please contact us:
TakeBack Cleaning LLC
Joseph Jones, Owner
Phone: 909-639-8898
Email:info@takebackcleaning.net
Address: 9431 Haven Avenue, Suite 100, Rancho Cucamonga, CA 91730
Important SMS Privacy Statement
TakeBack Cleaning LLC does not sell, rent, or share customer personal information or mobile phone numbers with third parties or affiliates for marketing or promotional purposes. Mobile information and SMS consent information will not be used or disclosed for third-party marketing or promotional purposes.
SMS opt-in information is used only for the communication purposes for which the customer provided consent and as necessary to provide requested services and operate our business communication systems.